1. Overview

This website is operated by Modlo Furniture (“Modlo”, “we”, “us”, “our”). By accessing or purchasing from our website, you agree to these Terms & Conditions.

These Terms apply to all users of the site, including browsers, customers, and contributors.

2. Products & Custom Orders

Modlo specialises in customisable furniture, including sofas and upholstered pieces.

By placing an order, you acknowledge:

• Products are made-to-order
• Styles, dimensions, fabrics and colours are selected by you
• Variations may occur due to materials, lighting, or screen display

We reserve the right to refuse or cancel orders at our discretion.

3. Pricing & Payment

• All prices are listed in AUD unless otherwise stated
• Prices include GST unless otherwise stated
• Full payment (or deposit, if offered) is required at checkout

We reserve the right to change pricing or discontinue products at any time without notice, and in rare cases where an item becomes unavailable after purchase, you will be notified via email with refund or exchange options.

4. Order Acceptance

Orders are only confirmed once payment has been processed and confirmation has been issued.

We may cancel or refuse orders where:

• There is an error in pricing or product description
• Fraud or unauthorised activity is suspected

5. Lead Times

As many products are custom-made, estimated lead times will be provided at the time of purchase.

Lead times are indicative only and may vary due to:

• Supplier delays
• Shipping or logistics disruptions

Modlo is not liable for delays outside of our control.

6. Delivery

Delivery terms are outlined in our Shipping & Delivery Policy.

You agree to:

• Provide accurate delivery details
• Ensure safe and reasonable access for delivery

Additional fees may apply for:

• Difficult access
• Redelivery
• Storage

7. Australian Consumer Law

Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

You are entitled to a replacement, repair, or refund for a major failure, and compensation for any other reasonably foreseeable loss.

8. Returns & Refunds

Returns are subject to our Returns & Warranty Policy.

Out products are custom-made and are not eligible for change-of-mind returns.

9. Intellectual Property

All content on this website (including images, designs, text, branding) is owned by Modlo or licensed to us.

You may not reproduce or use any content without written permission.

10. Limitation of Liability

To the extent permitted by law, Modlo is not liable for:

• Indirect or consequential loss
• Delays outside our control
• Minor variations in product appearance

11. Third-Party Services

Our store is hosted on Shopify and may include third-party tools or integrations.

We are not responsible for third-party services or their terms.

12. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact

Modlo Furniture
Email: info@modlofurniture.com.au
Instagram: @modlofurniture